Privacy and information handling

Who this applies to

This page applies to contact made with Proof Harbour Ltd through this website or by email.

Who is responsible

Proof Harbour Ltd is responsible for information submitted through this website and for business enquiries sent to Proof Harbour.

For privacy-related questions, contact office@proofharbour.co.uk.

Register-interest data

If you use the register-interest form, Proof Harbour collects your first name, email address, selected support route, consent confirmation, and any short note you choose to provide.

The form also uses bot-screening to help protect the website from automated submissions.

What may be collected

If you make contact, Proof Harbour may collect basic contact details, your message, and high-level information you choose to provide about your enquiry.

At the current public stage, this should be limited to enough information to understand the route you are asking about.

What not to send

Do not send private keys, seed phrases, recovery phrases, wallet backups, wallet passwords, exchange passwords, bank login details, browser-wallet access details, or any file that gives control over funds or accounts.

Do not send wallet addresses, transaction IDs, bank statements, exchange statements, ID documents, screenshots, or sensitive evidence through the public website form.

Why information is used

Information is used to review enquiries, respond to contact, assess whether a planned Proof Harbour route may be relevant, and keep appropriate records of business communication.

Information from the register-interest route may also help Proof Harbour understand which planned support routes need to be developed first.

How information is handled

Register-interest details are sent over an encrypted connection, checked on the server, protected by bot screening, and stored in a managed database used for Proof Harbour enquiries.

Proof Harbour also receives an email notification so the enquiry can be reviewed without the public website becoming an evidence store.

Future evidence handling

If a paid matter is later agreed, evidence should follow a separate scope, price, payment, matter reference, and secure upload process.

Evidence is not requested through the public website. Future evidence handling should use a controlled matter route with restricted access, evidence logging, retention review, and human approval before issue.

Secure operating route

Proof Harbour is being set up to use Proton Mail, Proton Drive, and Proton Sheets for controlled communication, matter folders, and live operating registers.

Encryption is one layer. The wider privacy model also depends on controlled requests, restricted access, no website evidence upload, refusal of wallet-control material, retention review, and human approval before issue.

Sharing

Register-interest records are used by Proof Harbour to review and respond to enquiries.

They are not shared outside Proof Harbour unless there is a legal obligation to do so or you ask Proof Harbour to do something that requires it.

Retention

Register-interest records are assigned a deletion review date, normally 90 days after submission.

A record may be kept for longer where it is needed for active follow-up, business record keeping, legal obligations, or to manage a later agreed scope.

Your rights

Individuals in the UK have information rights under data protection law. These may include the right to be informed, access information, request correction, request erasure, restrict or object to some processing, and complain to the ICO.

The rights that apply depend on the circumstances and the reason information is being used.

Contact about privacy

For privacy-related questions, contact office@proofharbour.co.uk.