From first interest to controlled evidence output

Step 1

Register interest or complete the future free checkup

The first stage stays high level. Proof Harbour asks about the reason for support, the likely reviewer, urgency, and the broad type of evidence need.

No wallet addresses, transaction IDs, bank statements, exchange statements, ID documents, screenshots, private keys, seed phrases, passwords, or recovery material belong in this stage.

Step 2

Triage the route

The enquiry is reviewed to decide whether the likely route is a bank and lender evidence pack, company and lender-readiness work, proof refresh, paid scoping, or a future support lane.

If Proof Harbour is not the right fit, the response should say so.

Step 3

Confirm scope and price

If the enquiry is suitable, the next stage is a clear scope: what the work includes, what it excludes, what output is being prepared, and what price route applies.

Proof Harbour is not being designed as a percentage-of-assets service. Price is based on work needed, not asset value alone.

Step 4

Payment clears before the matter opens

Paid work does not start from an unpaid enquiry. The agreed scope and price are confirmed first. Payment must clear before a matter reference is opened.

This avoids unpaid invoice chasing and protects the evidence process from starting too early.

Step 5

Create the matter and request evidence

After payment clears, a matter reference is created. Evidence is then requested through the controlled matter route.

Client upload access should be limited to the matter-specific upload inbox. Other matter folders remain internal.

Step 6

Check, log, and move safe files

Files are checked before they move out of the upload inbox. Safe files are moved into the matter structure and recorded in the evidence log.

Private keys, seed phrases, recovery material, wallet passwords, bank logins, exchange passwords, and files that give control over funds or accounts are not accepted.

Step 7

Prepare the draft pack or structure

Proof Harbour prepares a structured draft from scoped evidence, source material, missing evidence notes, and the agreed output route.

Drafting support does not replace review. The output must stay tied to evidence and scope.

Step 8

Review before release

Draft outputs are reviewed against scope, evidence, privacy boundary, missing evidence, and external issue purpose.

Final responsibility stays with human approval and controlled release.

Step 9

Retention and refresh review

Evidence records need a retention review date. If wallets, evidence sources, reviewer needs, tax years, off-ramp routes, or risk points change, the pack may need a refresh route.